Privacy Policy

Home > Privacy Policy

Sydney Tree Felling – Privacy Policy

Last updated: 12/11/2025

1. Overview

Sydney Tree Felling (sydneytreefelling.com.au) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website or submit an enquiry form.

2. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

a. Personal Information:

  • Your name

  • Email address

  • Phone number

  • Suburb or location

  • Details of your tree service enquiry

b. Non-Personal Information:

  • IP address, browser type, and device information

  • Website usage data (via analytics tools)

You are not required to provide personal information, but without it we may be unable to process or refer your enquiry.

3. How We Use Your Information

We collect and use your information for the following purposes:

  • To respond to your enquiry or service request.

  • To share your enquiry with selected independent tree service providers who may contact you with a quote or information about their services.

  • To improve our website and marketing efforts.

  • To comply with legal obligations.

We do not sell your personal information to third parties.

4. Disclosure to Third Parties

We may disclose your personal information to:

  • Independent tree service providers for the purpose of providing a quote or service.

  • Website hosting, analytics, or IT support providers that assist us in operating this website.

  • Authorities if required by law or to prevent potential harm or unlawful activity.

All reasonable steps are taken to ensure that third parties handle your data securely and in accordance with privacy laws.

5. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, or disclosure.

Your data may be stored electronically using secure servers located in Australia or overseas. While we take precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Access and Correction

You have the right to request access to, or correction of, your personal information held by us.
To make such a request, please contact us using the details below. We will respond within a reasonable time and may need to verify your identity before providing access.

7. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can disable cookies in your browser settings, but some features of our site may not function properly as a result.

8. Links to Other Websites

Our website may contain links to third-party websites. Sydney Tree Felling is not responsible for the privacy practices or content of any linked websites. We encourage you to review the privacy policies of those sites before providing your personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Sydney Tree Felling
Email: info@sydneytreefelling.com.au
Website: https://sydneytreefelling.com.au
Location: New South Wales, Australia